Refund policy

Return & Refund Policy

Carne Seca Ghost

At Carne Seca Ghost, all sales are final.

Due to the nature of our food products and for health and safety reasons, we do not accept returns or exchanges once an order has been placed and shipped.

No Returns or Exchanges

All food product sales are final.

We do not accept returns for opened or unopened products.

We do not offer refunds for changes of mind, incorrect flavor selections, or personal taste preferences.

Damaged or Incorrect Orders

If you receive an incorrect, damaged, or defective product, please contact us within 48 hours of delivery with your order number and clear photos of the product and packaging.

We will review the issue and determine whether a replacement or refund is appropriate.

Order Cancellations

Orders cannot be canceled once they have been processed or shipped.

Customer Satisfaction

We take pride in the quality of our carne seca and strive to ensure every customer receives their order in excellent condition.